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Aug 28, 2018

  • World premiere of the e-Crafter heralds a new era of commercial vehicles
  • e-Crafter enables payloads of up to 1.72 tonnes
  • All-electric high-roof panel van is a city specialist

Hannover / Hamburg, August 2018 – It is the right vehicle at the right time. Volkswagen Commercial Vehicles is presenting the new e-Crafter1/2 in Hamburg – electrically powered with zero emissions on the road and designed for payloads of up to 1.72 tonnes. Starting in September, the e?Crafter – with a power output of 100 kW (136 PS) – will join the new Crafter range as the brand's first large zero-emission van. At the same time, the premiere of the electric high-roof panel van signals the start of an electric mobility campaign, as Volkswagen Commercial Vehicles boosts its model line-up with partially and fully electrified vehicles.

The new e-Crafter makes a progressive statement. Since it does not produce any emissions on the road, it is compatible with any of the environmental protection zones worldwide. Over the long term, the e-Crafter will remain unaffected by environmental zone entry restrictions based on emissions class and drive type, such as those in place in Hamburg or Paris. Even before its market launch, the new e-Crafter was distinguished by the "European Transport Award for Sustainability 2018" in the category of "Vans and Delivery Vehicles".

Range matches distances typically covered in practice

The e-Crafter was developed for all businesses which are active in urban areas: the "last mile deliverers" in the courier and logistics sector, craftsmen, retailers, energy suppliers and shuttle and taxi services. The e-Crafter effortlessly handles the real-world requirements for everyday use of city vans with its driving range of up to 173 kilometres (per NEDC) and a top speed limited to 90 km/h.

Analysis of extensive mobility patterns and trends provided a reliable basis for this configuration. In advance of the e-Crafter's development, Volkswagen Commercial Vehicles evaluated 210,000 driving profiles from more than 1,500 customers. This study showed that most drivers cover between 70 and 100 kilometres per day with their van. Volkswagen Commercial Vehicles designed the new e-Crafter precisely for these distances – which often involve many starts and stops as well. That is why the e-Crafter concept was not produced for maximum range, but rather with a focus on a practical range relevant to everyday driving. This approach keeps its price on the same level as the competition due to the more compact battery size. The new e-Crafter will launch at a net price from 69,500 euros (Germany). Like all Crafter vehicles, the chassis of the new model will be produced at the Wrze?nia plant (Poland). Final assembly of the electrical components will take place at the Volkswagen Commercial Vehicles brand's main plant in Hannover.

Zero-emission van is based on second generation Crafter

The e-Crafter was developed in parallel with models that have emission-optimised Euro-6 diesel engines (TDI). This yields crucial benefits: The e-Crafter is not simply a vehicle that has been retrofitted with an electric drive system; rather the second generation Crafter was created with the zero-emission model in mind. Consequently, Volkswagen Commercial Vehicles was able to use the large delivery van's architecture for optimal integration of the electric drive components. One example of this is the space-saving mounting location of the lithium-ion battery in the underbody of the e-Crafter. This enables full utilisation of the 2,590 mm tall high-roofed van's cargo capacity of 10.7 m3. The same applies to other important dimensions such as the vehicle's through-loading width (1,380 mm) and cargo compartment height (1,861 mm). Maximum payload is between 0.975 and 1.72 tonnes depending on the configuration of the customer order.

Electric motor, gearbox and differential combined in a compact module

The electric motor – an EEM85 synchronous motor – is integrated at the front of the e-Crafter. It produces 100 kW of peak power and 290 Nm of torque. Power is transferred to the front wheels via a single-speed automatic gearbox (EQ 290) designed for commercial vehicles. Together, the engine, gearbox and differential form a compact module. This unit is manufactured at the Volkswagen Group's components plant in Kassel. Other technical elements of the drive system include the engine controller and the power electronics. The latter controls the flow of high-voltage energy between the electric motor and the battery. The power electronics module converts the direct current (DC) stored in the lithium-ion battery to alternating current (AC). Meanwhile, a DC/DC converter generates the 12 V for the electrical system in the vehicle.

Torque-strong electric motor is an ideal fit for the large Crafter

Electric motors develop their maximum torque practically from a standstill. This gives the e-Crafter superior performance on the road. Another advantage: Whether it is being driven in the stair quarter of Hamburg Blankenese or in Montmartre in Paris, the e-Crafter is more than up to steep uphill driving thanks to its ability to handle 20 per cent gradients. Nonetheless, the zero-emission van is very energy efficient. Its electrical consumption with a 0.975 tonne payload is 21.54 kW/100 km (combined).

Battery is 80 per cent charged in 45 minutes at a CCS charging station

At a CCS charging station operating at 40 kW (direct current), the battery (energy capacity 35.8 kWh) can be charged to 80 per cent of its energy capacity in just 45 minutes. CCS is an acronym for the internationally standardised Combined Charging System – a system which charges with direct current and is integrated as standard in the e-Crafter. If an AC wallbox supplying 7.2 kW (alternating current) is used, the battery can be charged to 100 per cent within 5 hours 20 minutes. This is generally done overnight at a company's operations facilities.

Innovative assistance, convenience and infotainment systems

As mentioned, the new e-Crafter is based on the second generation van that launched on the market in 2017. The technically innovative and visually distinctive Crafter is also one of the most successful models in 2018. From January to June, Volkswagen Commercial Vehicles had already increased its deliveries of the Crafter by 24.5 per cent to 26,800 vehicles.

The e-Crafter will launch with highly advanced assistance, convenience and infotainment systems. Standard features include the ParkPilot. This is a parking assistant that includes side protection (its 16 ultrasonic sensors distributed around the Crafter reduce the risk of damage to one's own car or to other vehicles when manoeuvring in tight spaces), a multifunction camera (front) and a reversing camera. The Crafter is the first commercial vehicle of this class to feature an Automatic Post-Collision Braking system as standard (which can help to avoid secondary collisions). Also on-board as standard is the cross wind assist system. Other standard features of the new e-Crafter include LED headlights (for dipped beam, main beam and daytime running lights), an automatic air conditioning system (Climatronic), seat heating, heat pump and heated windscreen, comfort seats and the "Discover Media" navigation system including "App Connect" for integrating smartphone apps, voice control and a mobile phone interface. The mobile online services of "Car-Net Guide & Inform" are available as an option.

Tested across Europe by professionals in everyday driving conditions

Volkswagen Commercial Vehicles sought the participation of major European customers in developing its progressive van. Initial experiences and recommendations of these fleet operators were analysed to perfect the production version of the e-Crafter that is now being presented to prepare it for everyday working conditions. Specifically, 25 companies from Germany, the Netherlands, Great Britain and Sweden became active participants in final road testing of the e-Crafter, integrating 38 pre-production vehicles into their fleet operations. The zero-emission van passed its field testing with flying colours. Especially significant: Even under some of the toughest conditions, an average range of 100 km was attained in everyday operation. Other examples of feedback include this from the courier and logistics sector: "Superior handling and cargo space." The e-Crafter was also said to offer "good acceleration, even when fully loaded", and it was generally praised for offering "excellent ride comfort, manoeuvrability and good road-holding properties." Its "comfortable and easy driving nature" and "good acceleration" also stood out.

List of all 25 companies participating in the practical driving test phase:

  • Albert Heijn (supermarkets)
  • Cambridge City Council (county of Cambridge)
  • Coca Cola (beverages)
  • DHL (courier and logistics sector)
  • dpd (courier and logistics sector)
  • EnBW (energy sector)
  • enercity (energy sector)
  • Enercon (energy sector)
  • Gatwick (London Airport)
  • GLS (courier and logistics sector)
  • GO! (courier and logistics sector)
  • Heijmans (construction company)
  • Hermes (courier and logistics sector)
  • Lekkerland (large retail services and logistics)
  • Medux (health care sector)
  • N-Energie (energy sector)
  • Ocado (online supermarket)
  • Postnl (courier and logistics sector)
  • Sandd (courier and logistics sector)
  • Scania (commercial vehicles)
  • Southwark Council (London borough of Southwark)
  • Temps (painting businesses)
  • UPS (courier and logistics sector)
  • Volkswagen NL (importer: Netherlands)
  • Volkswagen UK (importer: United Kingdom)

About the Volkswagen Commercial Vehicles brand:

"All around the globe we offer the best transport solutions for our customers."
As an independent brand within the Volkswagen Group, Volkswagen Commercial Vehicles assumes global responsibility for the development, manufacture and sales of light commercial vehicles – producing the Transporter, Caddy, Crafter, and Amarok model ranges. In consultation with its customers, Volkswagen Commercial Vehicles draws up appropriate vehicle concepts, telematics and logistics solutions for the sparing use of resources at the highest possible level of efficiency. In 2017, the brand sold around 498,000 light commercial vehicles, which were produced at its business sites in Hannover (D), Pozna? (PL), Wrze?nia (PL) and Pacheco (ARG). Volkswagen Commercial Vehicles employs over 21,000 people worldwide, including around 14,000 at its Hannover business site.


1= e-Crafter, 0.975 tonne payload – electrical consumption in kWh/100 km: 21.54
(combined), CO2 emissions in g/km: 0 (combined). Efficiency class: A+

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Volkswagen Commercial Vehicles
Brand Communications (NK)
Markus Arand
Tel: +49 (0) 511 798-2988